> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.aosplane.io/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.aosplane.io/_mcp/server.

# Inbox

The Inbox collects the questions, permission requests and plans your agents are waiting on, in every project. Answer them in one place instead of opening each session.

## Clear your inbox

#### Open the Inbox

Choose **Inbox** in the sidebar. The badge shows how many of your sessions are waiting.

#### Pick whose sessions

Choose **Mine** for sessions you started, or **Team** for every session in your projects.

#### Answer each item

Items are grouped by project. Approve or decline a permission request right in the list. For a question choose **Answer in session**, and for a plan choose **Review plan**.

#### Approve workflow steps

For **A workflow step is waiting for approval**, choose **Review**, then **Approve** or **Reject**. Rejecting needs a **Reason**.

![Inbox page with Mine and Team toggles and waiting items grouped by project, including a permission request with its answer options and a question with an Answer in session button](/_fern-files/_img/a6b45df55e76e2f71f6529182a9b914c34acb124e98304c00fa453b7d2e62d62.webp)

## Good to know

* An answered item leaves the list right away. The list keeps itself up to date while it's open.
* The Inbox only offers one-time answers to permission requests. To allow something for good, answer it in the session.
* An AI account that stopped working shows at the top, with **Sign in again** or **Replace the key**. Fix it, or every session on that account stays stuck.
* The Inbox shows the 50 sessions that have waited longest. Answer some to see the rest.
* Viewers can answer permission requests. The Billing role can read sessions but can't answer them.
* Each project's **Tasks** tab has the same list for that project, under **Needs you**. See [Tasks](/tasks).

## Related

* [Session chat](/session-chat)
* [Tasks](/tasks)
* [Product manager](/product-manager)